Q&A

Klaus Roofing Systems by Carolina Energy Conservation Q&A

Do you use starter strip on a roof replacement?

We encourage all homeowners to choose Leading Edge Plus, the IKO Roofing System's leading starter strip. Using a starter strip along the bottom edge creates a tight seal to protect shingle ends against wind damage and reduces shingle blow-offs. 

Does Klaus Roofing do attic insulation too?

Klaus Roofing Systems by Carolina Energy Conservation is a sister company to Carolina Energy Conservation, a team of energy specialists who have served the valued homeowners of Eastern South Carolina since 2009. Carolina Energy Conservation does spray foam insulation, crawl space insulation, attic insulation, solar energy, solatube daylight systems and home energy evaluations. 

How long will it take to finish my roof replacement?

Most residential roofing projects are completed in one day. If we're replacing your gutters, expect us to be there a 2nd day to complete the project. 

When do I make the final payment?

One of our Project Managers will do a final walk-around with you at the completion of the job to ensure that you are totally satisfied with the project before we collect your final payment.

Who do I call if I have questions after the job?

Our office is open Monday through Friday and our team is always more than happy to help! Even after final payment is received and the job is done, we're always here to answer any questions you may have. We pride ourselves on customer service for as long as you have a Klaus roof over your head.

Will someone be here during the job?

Yes, one of our Project Managers will be at the job to address any questions or concerns you may have. They will also be there to start the project and will do a final review upon completion. 

Will you clean-up the nails and debris?

Absolutely! We've always made it a priority to leave your home exactly how we found it. In fact, we're so confident in our clean-up, we'll reduce your final payment by $1.00 for each nail you find that we may have missed. 

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